Frequently Asked Questions

Everything you need to know about our handcrafted pieces and policies.

How long will it take for my order to ship?

Since many of our pieces are handcrafted to order, please allow 3-5 business days for processing. Once shipped, standard delivery typically takes 3-7 business days depending on your location.

Do you offer returns or exchanges?

We want you to love your jewelry. We accept returns and exchanges on unworn items within 30 days of delivery, excluding personalized or custom-stamped pieces which are final sale.

What materials do you use in your jewelry?

Our pieces are crafted using high-quality materials including 14k gold fill, sterling silver, and ethically sourced metals designed for longevity and sensitive skin.

Can I track my package once it has been sent?

Yes. As soon as your order is packaged and labeled, you will receive an automated email with a tracking number to follow your shipment's journey.

How should I care for my Our Spare Change jewelry?

To maintain shine, we recommend avoiding contact with harsh chemicals, perfumes, and pools. Clean gently with a soft microfiber cloth and store in a dry place when not in use.

Do you offer international shipping?

Currently, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.